Market research firm Giga Information Group is forecasting a boom in overseas outsourcing for the U.S. information technology industry. The research firm predicts IT outsourcing to India will grow by 25 percent this year, as companies seek to cut costs and improve quality. IT outsourcing is when a company farms out certain IT operations such as software development or data center management to another company. Giga expects that companies will demand some portion of work be done in a foreign country in almost every major outsourcing deal during 2003. But Giga analyst Stephanie Moore warns companies to shop carefully for an outsourcing partner and advises against shipping work to the nascent IT services industry in China. “The market is too immature, and the problems associated with this immaturity–the lack of English language skills, the legal and regulatory environment, the lack of intellectual property laws–make China too risky today,” Moore wrote in a report published Wednesday. The report, “IT Trends 2003: Offshore Outsourcing,” comes on the heels of other studies reaching similar conclusions. A November report from Forrester Research–which has made an offer to buy Giga–estimated that the number of computer jobs moving overseas will grow from 27,171 in 2000 to… Read full this story
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